Langa is a document intelligence and storage platform operated by Modise Jasina Projects (Pty) Ltd, a registered South African company.

For the purposes of POPIA, Modise Jasina Projects (Pty) Ltd is the Responsible Party responsible for the processing of personal information through the platform.

Contact Email: hello@langai.co.za
Operating Entity: Modise Jasina Projects (Pty) Ltd, South Africa

We collect the following information in order to provide and secure the platform:

We do not store biometric information, government-issued identity numbers, or payment card information found within uploaded documents. Any such personal information detected in document text is automatically removed before AI processing — your personal details never leave your secure account. Payment processing is handled securely by third-party payment providers.

We use your information only for purposes related to operating the platform, including:

• Providing document analysis and summaries
• Displaying reminders and important dates
• Managing authentication and account access
• Sending transactional emails
• Preventing fraud, abuse, or unauthorized access
• Enforcing plan usage limits
• Providing customer support
• Improving platform reliability and performance

We do not sell your information, share your information for advertising, or use your documents for marketing purposes.

Langa uses trusted third-party AI providers, including Anthropic Claude, to process uploaded documents and generate summaries, explanations, reminders, and document insights.

When you upload a document:

• personal information detected in your document is automatically removed before any AI processing takes place
• document text is then securely processed through third-party AI infrastructure with personal details removed
• analysis is performed over encrypted connections
• your uploaded files remain stored securely and are associated only with your private account

Langa uses trusted third-party providers to operate parts of the platform, including cloud infrastructure providers, authentication services, payment processors, email delivery services, and AI processing providers.

These providers may process limited information strictly for the purpose of delivering platform functionality and services on our behalf.

We do not authorize third parties to sell or use your information for unrelated marketing purposes.

Under POPIA, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Object to certain forms of processing
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact: hello@langai.co.za

We will respond within a reasonable period in accordance with applicable law.

Langa takes reasonable technical and organizational measures to protect personal information against loss, unauthorized access, misuse, disclosure, or destruction. Security measures may include encrypted data transmission, secure authentication systems, access-controlled storage, private cloud infrastructure, and restricted internal access controls.

No internet-based platform can guarantee absolute security, but we continuously work to protect user information responsibly.

We retain user information only for as long as necessary to provide the service and comply with operational or legal obligations.

If you delete your account, uploaded documents, analysis results, and associated account information will be scheduled for deletion within a reasonable period, subject to technical backup and recovery processes.

Certain anonymized system logs or aggregated usage statistics may be retained for operational, security, or analytics purposes.

Langa uses essential cookies and session technologies required for authentication, account security, and maintaining your login session. We do not use advertising or third-party tracking cookies.

We may update this Privacy Policy from time to time as the platform evolves or legal requirements change. Material changes may be communicated through email notifications, platform notices, or updated policy publication dates.

Continued use of the platform after updates constitutes acceptance of the revised policy.

For privacy-related questions or requests: hello@langai.co.za

You may also contact the Information Regulator of South Africa:
Website: www.inforegulator.org.za
Email: inforeg@justice.gov.za

Langa is an AI-powered document intelligence platform designed to help users better understand agreements and uploaded documents through simplified explanations, reminders, and document insights.

Langa is a technology platform and not a law firm. Nothing provided through the platform constitutes legal advice, financial advice, professional advice, or legally binding guidance. AI-generated outputs are provided for informational purposes only.

To use Langa you must be at least 18 years old, provide accurate account information, and maintain the security of your login credentials.

You are responsible for activity occurring under your account, maintaining password confidentiality, and ensuring your account information remains accurate. Account sharing is not permitted unless explicitly allowed under a supported plan.

• Paid subscriptions are billed monthly
• You may cancel at any time
• Cancellation takes effect at the end of the current billing period
• Fees already paid are non-refundable unless required by law
• We may update pricing with reasonable prior notice

Fair usage limits may apply to AI prompts, document uploads, storage usage, and platform processing capacity.

Promotional offers: From time to time we may offer promotional access, free trials, or discounted plans to new or existing users. Promotional access may be time-limited and may convert to a Free plan or paid plan at the end of the promotional period. We will communicate the terms of any such offer at the time it is made available.

You agree not to:

• Upload documents you do not have the right to use
• Upload malicious software or harmful files
• Attempt to disrupt or abuse the platform
• Bypass plan limits or restrictions
• Reverse-engineer or scrape the service
• Use automated systems to extract outputs at scale
• Use the platform for unlawful purposes

We reserve the right to suspend or terminate accounts involved in abusive, fraudulent, or unlawful activity.

You retain ownership of all documents you upload to Langa. By uploading content, you grant Langa a limited permission to store, process, analyse, and display your documents solely for the purpose of operating and providing the service.

Langa does not claim ownership over your uploaded documents or generated analysis results. You are responsible for ensuring you have the right to upload the content and that it does not violate applicable laws or third-party rights.

Langa uses artificial intelligence systems to generate summaries, explanations, reminders, and document insights. AI-generated outputs may contain inaccuracies, may omit important information, and may not reflect the latest legal or regulatory developments.

Users should not rely solely on AI-generated outputs when making important legal, financial, employment, property, medical, or business decisions. Professional advice should be obtained where appropriate.

We aim to keep the platform available and reliable, but we do not guarantee uninterrupted access or error-free operation. Certain features may depend on third-party providers and infrastructure outside of our control.

We may modify, suspend, improve, or discontinue parts of the platform from time to time. Planned maintenance or service interruptions may occur periodically.

To the maximum extent permitted by South African law, Langa and Modise Jasina Projects (Pty) Ltd are not liable for inaccuracies in AI-generated outputs, decisions made based on platform information, interruptions or outages, loss of data beyond reasonable control, indirect or consequential losses, or damages arising from platform use.

You may delete your account at any time. We may suspend or terminate accounts that violate these Terms, abuse the platform, create security risks, or engage in unlawful activity. Upon termination, account data may be deleted in accordance with our Privacy Policy.

These Terms are governed by the laws of the Republic of South Africa. Any disputes relating to the platform shall be subject to the jurisdiction of the South African courts.

For questions relating to these Terms: hello@langai.co.za

Langa is operated by: Modise Jasina Projects (Pty) Ltd

Langa uses AI technologies, including Anthropic Claude, to help users:

• Summarise uploaded documents in plain English
• Identify important clauses and dates
• Highlight terms that may require additional attention or review
• Organise agreement information
• Answer document-related questions through the platform chat experience

Langa's AI does not:

• Provide legal advice
• Replace attorneys or legal professionals
• Guarantee accuracy or completeness
• Determine legal enforceability
• Consider your full personal circumstances
• Make legally binding decisions

AI-generated outputs may misunderstand context, misinterpret language, omit information, or produce incomplete explanations.

AI systems are probabilistic technologies and may not always produce perfect or current results. Analysis quality may be affected by unclear or incomplete documents, poor scan quality, highly technical language, industry-specific terminology, or evolving legal and regulatory changes.

Langa is designed to assist users in understanding documents more clearly, not to replace professional judgement or legal review.

Langa should be used as a document understanding and organisational tool. Users should seek professional legal or financial advice before signing major agreements, cancelling contracts, resolving disputes, or making decisions with significant legal or financial consequences.

Langa uses trusted third-party AI and infrastructure providers to process uploaded content securely. Document processing may involve AI services provided by Anthropic Claude.

If you believe the platform has generated inaccurate or misleading information, please contact: hello@langai.co.za

User feedback may help improve future platform reliability and performance.

Langa is a product operated by: Modise Jasina Projects (Pty) Ltd